Customer Testimonials

Updated: 10-Jan-2017

 What some of our customers are saying...

"“VERY GOOD SERVICE AND COMMUNICATIONS WITH ALL PANAMA CANAL AUTHORITIES, PILOTS AND BOARDING OFFICERS. ANCHORING POSITIONS AND SERVICE BY CRISTOBAL AND FLAMENCO SIGNAL STATIONS WERE VERY GOOD. EXCELLENT ORGANIZATION AND COOPERATION DURING TRANSITING OF PANAMA CANAL. THANKS A LOT FOR ASSISTANCE TO ALL OF THEM.”
FROM MASTER MIHAIL GACHEVSKI, M/V SEAMUSE (SIN 3007559), TRANSIT DATE 10/30/2016


“ONCE AGAIN WE WOULD LIKE TO THANK ALL OF THE INVOLVED IN THE TRANSIT; EVERYTHING WAS PERFORMED IN QUITE PROFESSIONAL AND FRIENDLY MANNER.”
FROM MASTER ARTEM ADAMCHUK, M/V TURQUOISE (SIN 3015711), TRANSIT DATE 10/31/2016


"MY VESSEL TRANSITED THE CANAL AND EVERYTHING WENT SMOOTHLY WELL THROUGHOUT THE TRANSIT OPERATION. I THINK EVERYTHING IS WELL ORGANIZED AND MANAGE ACCORDING TO THE PRESENT SHIPPING DEMAND. ALL MASTERS TRANSITING THE PANAMA CANAL WANTED THEIR VESSELS TO BE ON A SAFE HAND. AND PANAMA CANAL PERSONNEL HAVE MET THIS EXPECTATION."
FROM MASTER RODEN APOSTOL, M/V SWAN RIVER (SIN 3005415), TRANSIT DATE 11/10/2016


“ALL PEOPLE THAT BOARDED MY VESSEL, FROM ACP BOARDING OFFICER/PILOTS AND PANAMA CREW AND ALSO THE ONE WHO MANNED THE SIGNAL STATION FOR THIS ESPECIFIC TRANSIT HAS A GOOD ATTITUDE TOWARDS US I WOULD SAY. WHICH IS HIGHLY APPRECIATED. IT MAKES MY TRANSIT MEMORABLE. LOOKING FORWARD TO WORK WITH THEM IN MY FUTURE TRANSIT. KEEP UP THE GOOD WORK. “
FROM MASTER PERCIVAL YAMSON, M/V SAN FERNANDO (SIN 6002630), TRANSIT DATE 11/16/2016


“I WAS VERY IMPRESSED BY THE FRIENDLINESS OF ALL ACP PERSONNEL. ALSO THE PLAQUE DELIVERED IN REMEMBRANCE OF THE FIRST TRANSIT IS VERY MUCH APPRECIATED. “
FROM MASTER JAN KLEIN, M/V SEASPAN SWIFT (SIN 3016670), TRANSIT DATE 11/15/2016


“ALL PERSONNEL FROM LINE HANDLER TO PILOT WAS VERY PROFESSIONAL IN THEIR MANNERS. TUGS ARRIVES ALWAYS IN TIME. SO FAR, DURING OUR TRANSIT I HAVE NO COMPLAIN TO THE SERVICES. THANKS.”
FROM MASTER TEDDIE PADRONES, M/V CLIPPER BELLE (SIN 6008542), TRANSIT DATE 11/17/2016


“GENERALLY THE PILOTS AND BOARDING OFFICERS ARE VERY EASY TO WORK WITH. THEY ARE PROFESSIONAL AND FRIENDLY AND GOOD AT WHAT THEY DO. I AM GENERALLY VERY PLEASED WITH CALLING BALBOA - AND HAVING ALSO DONE MANY TRANSITS OF THE CANAL IN THE PAST - I CAN SAY THAT ACP DOES A GENERALLY GOOD JOB AND GENERALLY EMPLOYS COMPETENT AND WELL EDUCATED PEOPLE FOR THEIR RESPECTIVE JOBS.”
FROM MASTER JESPER RASMUSSEN, M/V CHARLOTTE MAERSK (SIN 6004561), TRANSIT DATE 11/18/2016


"ALLOW ME TO SAY THANK YOU IN BEHALF OF MY CREW FOR THE WONDERFUL TRANSIT EXPERIENCE. KEEP IT UP & GOD BLESS YOU ALL. THANK YOU FOR THE WONDERFUL EXPERIENCE DURING MY FIRST PANAMA CANAL TRANSIT AS CAPTAIN. KEEP IT UP & MORE POWER TO ALL. LOOKING FORWARD WORKING WITH YOU AGAIN IN THE NEAR FUTURE."
FROM EUGENE P TORRES, M/V KS FLORA (SIN 3015696), TRANSIT DATE 11/20/2016


"THE INSPECTORS & PILOTS WERE VERY COMPETENT, INTERACTIVE, KNOWLEDGEABLE AND COURTEOUS. A VERY SATISFYING EXPERIENCE, RIGHT FROM ARRIVAL AND THROUGH THE TRANSIT RIGHT UNTIL DEPARTURE. YOUR SERVICES ARE AT ITS BEST. "
FROM MASTER SIDHARTH BALI, M/V TOMAR (SIN 6004754), TRANSIT DATE 11/23/2016


“MANY TIME BEFORE I HAVE TRANSITED PANAMA CANAL AND EVERY TIME I HAVE HAD VERY GOOD EXPERIENCE. VERY GENTLE AND KIND COMMUNICATION AND GOOD SERVICE FM ALL. GREETINGS!!!!! CONTINUE WITH SERVICE UP TO THAT MOMENT AND EVERYBODY WILL BE HAPPY.”
FROM MASTER MIODRAG ILIEVSKI, M/V MSC RACHELE (SIN 3018306), TRANSIT DATE 11/24/2016


"I'M SO HAPPY THAT WE COMPLETED THE CANAL TRANSIT WITHOUT ANY PROBLEM OR ANY NERVOUS FEELING DURING TRANSIT. I WISH MY NEXT CANAL TRANSIT WILL BE EXACTLY THE SAME. AND TO ALL TRANSITING VESSELS OF ANY TYPE…GOOD WORK PANAMA..!!! ON BEHALF OF THE CREW AND THE COMPANY, WE WOULD TO THANKS EVERYONE WHO PARTICIPATED DURING OUR TRANSIT IN PANAMA CANAL FOR SMOOTH & SAFE PASSAGE AND EXCELLENT SERVICE RENDERED TO OUR VESSEL. “
FROM MASTER RODRIGO RUBIS, M/V ROSALI (SIN 6006165), TRANSIT DATE 11/28/2016


“MANY THANKS, ALL ACP OFFICERS AND PERSONNEL, ENSURE EVERY SAFE AND SMOOTH TRANSIT! MUCH APPRECIATED YOUR SERVICE!”
FROM MASTER HONGXING YUAN, M/V SITC HUASHAN (SIN 6008428), TRANSIT DATE 11/27/2016


“DURING OUR PANAMA CANAL TRANSIT NORTH BOUND VERY MUCH APPRECIATED WITH EXCELLENT SERVICE OF ALL PERSONNEL INVOLVE IN PANAMA CANAL OPERATION ESPECIALLY ACP PERSONNEL, BOARDING OFFICER INSPECTOR, GREETINGS BY FOUR PILOTS, LINE HANDLER SERVICE, MOORING LINE BOAT SERVICE DURING OUR TEMPORARILY STAY AT MOORING BUOY AND TUG SERVICE AND LASTLY NO TRANSIT DELAY. “
FROM MASTER RODRIGO CATOLICO, M/V WISDOM ACE (SIN 3013729), TRANSIT DATE 11/27/2016


"WE ARE ALL SATISFIED WITH THE SERVICES OF CANAL PERSONNEL. CANAL TRANSIT PROCEDURES ARE HIGHEST STANDARD AND NO COMMENT OR RECOMMENDATION. OPERATION DURING TRANSIT AND SERVICES ARE EXCELLENT."
FROM MASTER EDGARDO TAMPIPI, M/V ARCTURUS (SIN 6000616), TRANSIT DATE 11/27/2016